Privacy policy

Privacy Policy

Last updated: October 21, 2026

Wishly collects only the personal information needed to process your orders, run our store and, if you agree, send you updates. This policy explains what we collect, how we use it and the choices you have.

Information we collect

  • Contact details: your name, email address and, if you provide it, phone number.
  • Order details: your billing and shipping addresses, the products you buy and your order history.
  • Payment details: payments are processed securely by our payment providers. We do not store your full card number.
  • Device and browsing details: your IP address, browser, device type and how you use our website, collected through cookies and similar tools.
  • Messages: anything you send us by email.

How we use your information

  • To process, produce, ship and deliver your orders
  • To send order confirmations, shipping updates and tracking numbers
  • To answer your questions and provide customer support
  • To send marketing emails, only if you have agreed to receive them
  • To prevent fraud and keep our store secure
  • To understand how our website is used and improve it
  • To meet our legal obligations

How we share your information

We do not sell your personal information. We share it only with service providers who help us run our store, such as:

  • Shopify, which hosts our store
  • Payment processors
  • Production and fulfillment partners who make and pack your order
  • Shipping carriers who deliver your order
  • Analytics and marketing tools, where you have agreed to them

We may also share information when the law requires it, or to protect our rights, our customers and our store.

Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the store may not work properly without them.

Marketing emails

If you sign up for our emails, you can unsubscribe at any time using the link at the bottom of any email.

How long we keep your information

We keep order information for as long as we need it for our records, including for tax and accounting purposes. We delete or anonymize other information once we no longer need it.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct information that is wrong
  • Ask us to delete your information
  • Object to or limit how we use your information
  • Withdraw your consent to marketing at any time

To make a request, email us at Wishlyco@yahoo.com. We may need to confirm your identity before we act on it.

International transfers

Our service providers may store and process your information outside the country where you live, including in Canada and the United States.

Security

We use reasonable measures to protect your information. However, no method of storing or sending data online is completely secure.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.

Contact

Questions about your privacy? Email us at Wishlyco@yahoo.com.